250K Member Surge Unlocks New Growth in Intelligent Regional Retail Leadership
| Client Profile
SKYL Group is a large-scale comprehensive private enterprise headquartered in Shiyan, Hubei. With businesses spanning chain retail, logistics distribution, food processing, and agricultural development, the group boasts assets exceeding RMB 2 billion and a workforce of over 10,000 employees. It has been consistently ranked among "Hubei's Top 100 Private Enterprises" and "China's Top 100 Chain Retailers."
| Cooperation Background
Amid consumption market upgrades and accelerated omnichannel retail trends, SKYL has positioned digitalization as its core strategic focus. By leveraging AI to restructure retail management models, the Group enhances operational efficiency, delivers precision membership services, and upgrades supply chain collaboration—consolidating regional market leadership while exploring new growth opportunities through multi-format integration.
| Co-Creation Journey
1、AI Store Management
Store Workstation: Digitalizing and standardizing all experience-dependent offline operations to enable rapid onboarding for new hires while providing headquarters with real-time store monitoring.
Checkout & Loss Prevention: Implementing self-service payment systems (including semi-automated solutions) to streamline transactions; Leveraging AI to detect staff anomalies and scan errors (missed/incorrect scans), significantly reducing shrinkage rates.
2、AI Merchandising Operations
The digitalization of category management, shelf displays, and ordering processes uses data as a 'strategic advisor' to match consumer demand—ensuring optimal availability, precise shelf placement, and sustained in-stock rates chain-wide.
3、Omnichannel Membership Integration
A single membership card grants access to privileges across three core formats—liquor, department stores, and supermarkets—while leveraging multidimensional member data for precision marketing and revenue growth.
4、AI Logistics Dispatch
The optimized transportation process - featuring intelligent dispatch, route optimization, and data visualization - functions like equipping trucks with a "super dispatcher." It automatically plans the fastest routes, improves truck load rates, and reduces logistics costs.
| Co-creation Achievements
1、"Intelligent Brain" for Stores: More Efficient, Labor-Saving and Secure
Store Workstation: Enables store managers to save 1.32 hours daily on administrative tasks, reducing annual management costs by ¥439,000 per store.
Loss Prevention: AI vision detects unscanned items in self-checkout, significantly reducing shrinkage rates; Real-time monitoring prevents cashier violations (e.g., cash fraud, benefit abuse), minimizing store losses
Security: Remote surveillance provides real-time, comprehensive monitoring of all operational areas.
2、Precise Product Matching to Meet Customer Demand, Ensuring High Sales Without Overstock
Through intelligent product selection system, we establish a closed-loop process that accurately aligns products with customer needs. This effectively boosts sales performance, prevents inventory stagnation, and optimizes stock structure.
3、Unified Membership Card: Driving Revenue Growth & Brand Impact
250,000+ new members acquired, enhancing regional brand awareness and boosting cross-business customer flow efficiency.
4、AI Logistics: Faster Delivery, Lower Costs
Revolutionized logistics efficiency through optimized routes, increased load rates, and paperless operations, significantly reducing overall transportation costs.
5、HQ "Command Center": Unified Coordination & Proactive Risk Management
Integrated business data enables leaders to monitor real-time KPIs via BI dashboards, accelerating decision-making.
HQ gains instant visibility and control over all store operations, ensuring coordinated efficiency and early risk detection.
*Internal reference only. Data provided for informational purposes.
