On August 3rd, the [Seminar on Benchmark Cases of Digital Transformation of Physical Retail] jointly hosted by Baoting Business Alliance and DMALL was grandly held. Li Hailin, the person in charge of Baoting Business Alliance Business School, Ren Zhongwei, the partner of DMALL, Xu Lina, the chairman of DMALL AIoT, and other guests, along with more than 170 responsible persons and management teams from nearly 100 retail enterprises of Baoting Business Alliance, conducted in-depth exchanges on industry hot topics such as how digitalization can help physical retail reduce costs, improve efficiency, and optimize the experience, and how to ensure the security of enterprise business data and user information.

Li Hailin, the person in charge of Baoting Business Alliance Business School, delivered the opening speech for the seminar. He stated that digital transformation is the common demand of all retail enterprises, including Baoting Business Alliance. He hopes that through the discussion and sharing with DMALL, more retail enterprises can fully understand digitalization and its practical application, and effectively improve the efficiency of enterprise operations.Ren Zhongwei, the partner of DMALL, thanked Baoting Business Alliance for its recognition and trust in the digitalization of DMALL. He also stated that digital transformation is a necessary question for current retail enterprises. Digital transformation based on the omni-channel is imperative, and the business SaaS in the DT era has been proven to be able to help retail enterprises better cope with diverse business scenarios and complex market environments. Ren Zhongwei encourages retail enterprises to seek benefits from digital transformation. "We must dare to seek benefits from digital transformation. Only digital transformation with clear goals is effective and can truly exert the value of digitalization."

Ma Ke, the person in charge of the retail cloud solution of DMALL, detailed the positioning, capabilities, and how to implement DMALL OS in the project.

Ma Ke stated that digitalization is not only a new tool but also the driving force for enterprise reform and development. The digital development path of physical retail enterprises starts from the informatization stage to the omni-channel development stage, then returns to the business essence, reconstructs and optimizes business management in a digital way, and finally reaches the intelligent efficiency improvement stage, driven by technology, and with the application of the Internet of Things and intelligence. DMALL OS integrates retail software, intelligent hardware, light consulting services, and customer success services. It has five major capabilities: store digitization, commodity digitization, user digitization, supply chain digitization, and management digitization. It is positioned to help and collaborate with retail enterprises in digital transformation and become the growth partner of retail enterprises.

For the intelligent Internet of Things business that everyone is generally concerned about, Xu Lina, the chairman of DMALL AIoT, and Wang Biao, the technical person in charge of DMALL AIoT, made a key introduction. Up to now, the intelligent loss prevention, self-service night collection, intelligent convenience store protection, intelligent store inspection, and intelligent replenishment modules of DMALL AIoT have been applied and achieved good results in physical retail stores. Among them, the loss prevention solution of DMALL AIoT also empowers Wumart to jointly build the CCFA self-service cashier loss prevention standard. In the first four months of this year, it helped Wumart Beijing stores recover more than 10 million yuan in losses; The intelligent inspection tour digitizes and onlineizes the work through on-site store inspections, video spot checks, snapshots, and store self-inspections. Everyone can become a supervisor in seconds, record store problems at will, promptly discover and handle abnormal store situations, and achieve closed-loop management of inspection results.

Tian Hao, the vice president of DMALL, and Zhang Yu, the person in charge of the East China region of DMALL, respectively shared practical cases of digital transformation of retail enterprises. Among them, after Wumart achieved comprehensive digitalization, the proportion of digital members exceeded 80%, the proportion of online sales exceeded 30%, the on-time fulfillment rate was over 99%, the out-of-stock rate dropped to below 2%, and the inventory turnover days dropped to below 20 days; After Guangdong 7-Eleven fully switched to DMALL OS, from December 2020 to December 2021, the online sales increased by 254%, and the omni-channel sales increased by 12%; After Metro launched the DMALL OS system, during the 618 period in 2022, the sales of the APP's online business increased by nearly 6 times. In the first half of 2023, Metro's total electricity consumption decreased by 3.22% compared with the same period last year, saving 3.4 million kWh; The digital supply chain of Zhongbai Group helped the investment promotion target to be exceeded, and the comprehensive gross profit of self-operated purchasing and investment promotion increased by 5.5%.

After the meeting, the guests conducted targeted interactive communication on the individualized problems of each enterprise and began to prepare for the [Digital Theme Study Tour for the Retail Industry] activity, aiming to allow more retail enterprises to personally experience the value and future development path of digital transformation through on-site visits, inspections, and closed-door discussions and exchanges.

Baoting Business Alliance is a non-profit voluntary chain organization composed of regional private chain commercial enterprises in China. Adhering to the organizational concept of adhering to "sincerity", creating "beauty", and spreading "love", it gathers nearly 100 regional chain leading enterprises from nearly 30 provinces across the country.